SCSM 2010 Dashboard Fails to Connect to Configuration Database

For those of you who us the Microsoft Solution Accelerator “System Center Service Manager 2010 Dashboard,” but find the dashboard site presenting a “Cannot connect to configuration database” error, do this.

  1. Start > Administrative Tools > SharePoint Products and Technologies Configuration Wizard
  2. Complete the Wizard
  3. Reset IIS (or reboot)
Close SCSM 2010 and the dashboard should work after you re-start.

This fixed my issue (Thanks Miles, superstar SharePoint guru for the tip).  Mine was due to an MS .NET security patch (please see complete list in the graphic).

Image

DS

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About Doug Sigmon

IT Helpdesk manager in southern California. Love technology, gadgets, and golf.
This entry was posted in MS Service Manager 2010 and tagged , . Bookmark the permalink.

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