System Center 2012 (SCSM) Orchestrator – “Cannot resolve display name…”

 

Every now and then, when working in Orchestrator, I inadvertently enter the wrong field value in an Update Object step.

Search results for the error have a lot of recommendations to check the language settings for Orchestrator. What I found is that you’ve probably entered an invalid list value in the field.

 

 

Notice how the Sequence ID and Status are set to 4. In my first attempt, I had selected Status instead of the correct Sequence ID.

Since “4” is not a selection from our Status drop-down list, the runbook would error with the “Cannot resolve display name (Displayname 2) to name.”

Correcting the field value with an acceptable selection or data value will resolve the issue.

 

DS

 

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About Doug Sigmon

IT Helpdesk manager in southern California. Love technology, gadgets, and golf.
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