Windows 8.1 – When using the Control Panel Windows Update “Check for Updates” button, the system returns “No Updates are Available.” Subsequently using the hyperlink “Check online for updates from Microsoft Update” shows numerous updates are available.
One of my roles as IT Operations Manager is Desktop support. I conduct post-deployment “spot checks” of deployed Windows 8.1 PCs and discovered that we were missing some critical Windows updates. While we use SCCM 2012 to manage our patch deployments, missing Office 2013 patches leads to numerous Excel issues for our users. Why?
- Our SCCM doesn’t check for Office Updates
- Check for updates only checks the local PC’s update folder.
- The update doesn’t check for other Windows products
When I click the “Check for Updates” button
Click on “Check Settings” on the left hand side and check the box the “Give me updates for other Microsoft products…”
After clicking the “Check online for updates from Microsoft Update”
The “Check for Updates” button checks the local PC’s update folder and doesn’t see any new Windows updates. This is expected behavior since an SCCM GPO turns this off. Manually checking online grabs the latest updates. I’ve also modified our SCCM patching routine to check for all Microsoft products. This is going to be a bear during the first run, but after that we’ll obtain all of the latest hotfixes, patches, et al. Risk? Hardly, since Microsoft and the whole community does such a great job of catching issues before we deploy to our user base. We also deploy to three test groups over three-weeks before final deployment.