Author Archives: Doug Sigmon

About Doug Sigmon

IT Helpdesk manager in southern California. Love technology, gadgets, and golf.

Microsoft Office Excel ActiveX Fix

  As planned, Microsoft released a security patch for an Office ActiveX vulnerability on 12/9/2015. Any dated (and I mean code as old as 10-years) Excel VBA macros with ActiveX controls no longer work post-patching. Here are some links if … Continue reading

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Surface Pro 3 Powers Off when Plugged In – Power Cord Issue – Two Outlet Power Brick

Surface Pro 3 – Hard system fault although connected  to wall outlet, power light is on, and battery sufficiently charged. When powering on a Surface Pro 3, immediately after log on, the system would completely shut off. It’s plugged in (power … Continue reading

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Manually Checking For Windows Updates in an SCCM-Controlled Environment

Windows 8.1 – When using the Control Panel Windows Update “Check for Updates” button, the system returns “No Updates are Available.” Subsequently using the hyperlink “Check online for updates from Microsoft Update” shows numerous updates are available. One of my … Continue reading

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System Center 2012 (SCSM) Orchestrator – “Cannot resolve display name…”

  Every now and then, when working in Orchestrator, I inadvertently enter the wrong field value in an Update Object step. Search results for the error have a lot of recommendations to check the language settings for Orchestrator. What I … Continue reading

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Cireson Outlook Console Add-In for Service Manager 2012 Review

For those busy IT Managers who don’t have enough time to read the full blog article… If you use SCSM 2012, purchase the Cireson Outlook Add-In. It’s one of the best third-party add-ons I’ve found to help with the day-to-day … Continue reading

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SCSM 2012 Console Optimization Trick

Attended a really cool Service Manager Customer LyncUp! with Travis Wright today. You can learn more about it here – If you’re an SCSM geek, I strongly encourage attending these. While there were some great discussions about various SCSM … Continue reading

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Windows Surface Pro and Direct Access Hit a Home Run

  Our company has a very mobile Sales team who travel most of the United States and part of Mexico. Their success, as is much of our company, is tied to an agile response to Sales opportunities and customer relations. … Continue reading

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