Author Archives: Doug Sigmon

About Doug Sigmon

IT Helpdesk manager in southern California. Love technology, gadgets, and golf.

SCSM Orchestrator – Get Object – Active Directory User/Group – Use Powershell for ObjectGUID Instead

Ran into an issue this week where a previous employee returned to our company and our Orchestrator Local Admin runbook was failing on their account. Troubleshooting showed the Get Object activity was grabbing two distinct ObjectGUIDs. Using powershell, while AD … Continue reading

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System Center 2016 Orchestrator (SCOrch) Runbook Server Instability

TL;DR Inconsistent and failing SCOrch runbook performance due to old Application deployment runbooks stuck in Run mode. Look for odd Opalis errors (see below) is the SCSM log (C:\ProgramData\Microsoft System Center 2012\Orchestrator\RunbookService.exe\Logs) Run Orchestrator Health Checker ( to find out … Continue reading

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Microsoft Office Excel ActiveX Fix

  As planned, Microsoft released a security patch for an Office ActiveX vulnerability on 12/9/2015. Any dated (and I mean code as old as 10-years) Excel VBA macros with ActiveX controls no longer work post-patching. Here are some links if … Continue reading

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Surface Pro 3 Powers Off when Plugged In – Power Cord Issue – Two Outlet Power Brick

Surface Pro 3 – Hard system fault although connected  to wall outlet, power light is on, and battery sufficiently charged. When powering on a Surface Pro 3, immediately after log on, the system would completely shut off. It’s plugged in (power … Continue reading

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Manually Checking For Windows Updates in an SCCM-Controlled Environment

Windows 8.1 – When using the Control Panel Windows Update “Check for Updates” button, the system returns “No Updates are Available.” Subsequently using the hyperlink “Check online for updates from Microsoft Update” shows numerous updates are available. One of my … Continue reading

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System Center 2012 (SCSM) Orchestrator – “Cannot resolve display name…”

  Every now and then, when working in Orchestrator, I inadvertently enter the wrong field value in an Update Object step. Search results for the error have a lot of recommendations to check the language settings for Orchestrator. What I … Continue reading

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Cireson Outlook Console Add-In for Service Manager 2012 Review

For those busy IT Managers who don’t have enough time to read the full blog article… If you use SCSM 2012, purchase the Cireson Outlook Add-In. It’s one of the best third-party add-ons I’ve found to help with the day-to-day … Continue reading

Posted in SCSM 2012, Uncategorized | Tagged , , | 2 Comments