Tag Archives: SCSM 2012

Cireson Outlook Console Add-In for Service Manager 2012 Review

For those busy IT Managers who don’t have enough time to read the full blog article… If you use SCSM 2012, purchase the Cireson Outlook Add-In. It’s one of the best third-party add-ons I’ve found to help with the day-to-day … Continue reading

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SCSM 2012 Console Optimization Trick

Attended a really cool Service Manager Customer LyncUp! with Travis Wright today. You can learn more about it here – http://blogs.technet.com/b/servicemanager/archive/2012/10/25/service-manager-customer-lyncup.aspx If you’re an SCSM geek, I strongly encourage attending these. While there were some great discussions about various SCSM … Continue reading

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SCSM 2012 SP1 Cumulative Update (CU) 2 Installation Fails on Action _Installhealthserviceperfcountersforpatching

Received this little surprise installing SCSM 2012 CU2: An error occurred while executing custom action:  _Installhealthserviceperfcountersforpatching” The setup log contains: InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070002. momv3 “C:\Program Files\Microsoft System Center\Service Manager 2010\MOMConnectorCounters.ini” InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. … Continue reading

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SCSM 2012 Doesn’t Like Employees Changing Managers

Discovered a nasty bug in Service Manager 2012 after one of our Developers moved to a new manager. While AD managed the change and modified his manager accordingly, SCSM stopped associating his Review Activities (RA) with the new or old … Continue reading

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SCSM 2012 Cube Jobs Start but Never Finish

Occasionally my SCSM 2012 cubes, either started manually or kicked off by scheduled overnight jobs, would never stop. It’s like the handshake between the console and the SSAS server fails.  Keep in mind that running cubes from the SCSM 2012 … Continue reading

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Nightly Data Warehouse Cube Jobs – System Center Cube Jobs Do Not Run As Scheduled

2 out of my 3 Data Warehouse areas are running as expected. The Data Warehouse ETL and the Cube processing are stable, but the scheduled nightly runs weren’t kicking off as expected. DWMaintenance kicks off my process each night at 10 … Continue reading

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SCSM 2012 Orchestrator Runbook Service Fails after 30-seconds – Fixed

Solution: open a ticket with Microsoft for the private hot fix to correct the “License Expired” problem with Orchestrator. Keep reading for more the details about my experience with the issue. We ran into a strange problem with the Orchestrator … Continue reading

Posted in Orchestrator, SCSM 2012, Workflows | Tagged , | 2 Comments